It’s true: we hold up our end of the bargain. We like to step up to the plate by handling every claim with care and precision. Our exceptional claims service has been delivering on our promises ever since we handled our first claim. Immediate, personal claims assistance is available 24 hours a day, 7 days a week, all year long.
At State Farm, we know personal experience is everything. Our Agency force is made up of nearly 18,000 men and women who get to build meaningful relationships for a living! We respect our customers’ time and needs: you’ll never wait in line to talk to a machine. Our customers trust us because they know we’re genuine.
We handled our first insurance claim in 1922. In the decades since, we have welcomed thousands of policyholders into our State Farm family. We’ve done business in times of prosperity, recession, peace, and war, and satisfied our policyholders every step of the way. What’s more, we aren’t publicly traded: the only shareholder we serve is you.
You are never alone. State Farm offers the largest, most robust catastrophe response in the industry, bar none. No one has the network and resources that we do, including a mobile workforce ready for deployment through wireless and GPS technologies, and a diverse fleet of response vehicles ready for any size catastrophe-stricken community.
For customers who are on the go and busier than ever, we’ve adapted and integrated our many services for customers online: mobile applications for iPhone and Android devices, as well as social media sites like Facebook and Twitter. We value technology that allows better, faster communication with our customers. It’s never been easier to connect with us online.